Privacy
Privacy notice
How this website handles the information you send us.
What we collect
We only collect what you choose to send us through our Get Support, Refer Someone and Contact forms, or by phone or email. This may include names, contact details, preferred language, accessibility needs, and a description of what help is needed.
We ask you not to include diagnoses or detailed health information in website forms. You can share more directly with a navigator if and when it is needed.
Why we collect it
To respond to your request, provide navigation support, and follow up on referrals you have agreed to. We do not sell or rent your information, and we do not use it for advertising.
How it is sent and stored
Forms are sent over an encrypted (HTTPS) connection. Submissions are delivered to Biofeedback Foundation by email and kept in a restricted record that only BFF can access.
Cookies and analytics
This website does not use advertising cookies, tracking pixels or third-party analytics.
Referrals
Professionals who refer someone must confirm that the person has consented to the referral and to being contacted by BFF. Outcomes are followed up only with consent.
Your choices
You can ask to see, correct or delete the information you sent us. Contact us at info@biofeedbackfoundation.com or (403) 714-0739.
Last updated September 2026.